Terms & Conditions



We amend these Terms from time to time as set out in clause 8. Every time you wish to order Products, please check these Terms to ensure you understand the terms which will apply at that time. These Terms were most recently updated on [22/07/2018]

These Terms, and any Contract between us, are only in the English language.

1. Information about us

1.1 I operate the website [ www.winesforu.co.uk]. Wines for U is a trading name owned and operated by myself Nick Lunness. I am not currently registered for VAT.

1.2 To contact us, please see our Contact Us page

2. Our Products

2.1 The images of the Products on my site are for illustrative purposes only. Although I have made every effort to display the colours accurately, I cannot guarantee that your computer's display of the colours accurately reflect the colour of the Products. Your Products may vary slightly from those images. The images of the Products on my site are for illustrative purposes only. Although I have made every effort to display the colours accurately, I cannot guarantee that your computer's display of the colours accurately reflect the colour of the Products. Your Products may vary slightly from those images.

2.2 [Although I have made every effort to be as accurate as possible, all sizes, weights, capacities, dimensions and measurements indicated on my site have a [2]% tolerance.]

2.3 The packaging of the Products may vary from that shown on images on our site.

2.4 All Products shown on my site are subject to availability. I will inform you by e-mail as soon as possible if the Product you have ordered is not available and I will not process your order if made.

3. Use of our site

Your use of my site is governed by our Terms of website use and Website Acceptable Use Policy. Please take the time to read these, as they include important terms which apply to you.

4. How we use your personal information

PRIVACY POLICY

By using this website you are consenting to allow me to use your personal data ie your name, email address and delivery address for the purpose of the delivery of your order and for the purpose of marketing to you offers from time to time. This information will only be shared with my warehouse team for the sole purpose of making delivery to you.
I will never sell your personal data to a third party, it is solely for the use of www.winesforu.co.uk
If you do not wish to receive marketing information from us then you have the right to ask me not to.
All data supplied by you is stored on our secured servers.


5. If you are a consumer

This clause 5 only applies if you are a consumer.

5.1 If you are a consumer, you may only purchase Products from my site if you are at least [18] years old. My warehouse team reserve the right not to deliver if they are of the opinion that you are not and may ask you to provide I.D to verify.

5.2 As a consumer, you have legal rights in relation to Products that are faulty or not as described. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office. Nothing in these Terms will affect these legal rights.

6. If you are a business customer

This clause 6 only applies if you are a business.

6.1 If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use our site to purchase Products.

6.2 These Terms and any document expressly referred to in them constitutes the entire agreement between you and us. You acknowledge that you have not relied on any statement, promise or representation made or given by or on behalf of us which is not set out in these Terms or any document expressly referred to in them.



7. How the contract is formed between you and us

7.1 My order process allows you to check and amend any errors before submitting your order to me. Please take the time to read and check your order at each page of the order process.

7.2 After you place an order, you will receive an e-mail from me acknowledging that i have received your order. However, please note that this does not mean that your order has been accepted. MY acceptance of your order will take place as described in clause 7.4.

7.3 I will confirm my acceptance to you by sending you an e-mail [that confirms that the Products have been dispatched] ( Dispatch Confirmation). The Contract between us will only be formed when i send you the Dispatch Confirmation.

7.4 If I am unable to supply you with a Product, for example because that Product is not in stock or no longer available or because of an error in the price on my site as referred to in clause 1.1, I will inform you of this by e-mail and I will not process your order. If you have already paid for the Products, I will refund you the full amount as soon as possible.

8. Our right to vary these terms

8.1 We may revise these Terms from time to time in the following circumstances:

(a) changes in how we accept payment from you;

(b) changes in relevant laws and regulatory requirements.

8.2 Every time you order Products from me, the Terms in force at that time will apply to the Contract between you and me.

8.3 Whenever I revise these Terms in accordance with this clause 8, I will keep you informed and give you notice of this by stating that these Terms have been amended and the relevant date at the top of this page.

9. Your consumer right of return and refund

This clause 9 only applies if you are a consumer.

9.1 If you are a consumer, you have a legal right to cancel a Contract [under the Consumer Protection (Distance Selling) Regulations 2000) during the period set out below in clause 9.3. This means that during the relevant period if you change your mind or for any other reason you decide you do not want to keep a Product, you can notify us of your decision to cancel the Contract and receive a refund. Advice about your legal right to cancel the Contract [under these regulations] is available from your local Citizens' Advice Bureau or Trading Standards office.

9.2 However, this cancellation right does not apply in the case of:

(a) any [made-to-measure or custom-made products] OR [products made to your specification or clearly personalised];

(b) newspapers, periodicals or magazines;

(c) perishable goods, such as food, drink or fresh flowers;

(d) software, DVDs or CDs which have a security seal which you have opened or unsealed.

9.3 Your legal right to cancel a Contract starts from the date of the Dispatch Confirmation, which is when the Contract between us is formed. If the Products have already been delivered to you, you have a period of 7 (seven) working days in which you may cancel, starting from the day after the day you receive the Products. Working days means that Saturdays, Sundays or public holidays are not included in this period.

9.4 To cancel a Contract, [please contact me in writing to tell me by sending an e-mail to [nick@winesforu.co.uk][ or by sending a letter to [c/o 6a Petworth Road Haslemere Surrey GU27 2HR] You may wish to keep a copy of your cancellation notification for your own records. If you send us your cancellation notice by e-mail or by post, then your cancellation is effective from the date you sent us the e-mail or posted the letter to us. [If you call me to notify me of your cancellation, then your cancellation is effective from the date you telephone me.]

9.5 You will receive a full refund of the price you paid for the Products and any applicable delivery charges you paid for. I will process the refund due to you as soon as possible and, in any case, within 30 calendar days of the day on which you gave me notice of cancellation as described in clause 9.4. If you returned the Products to me because they were faulty or mis-described, please see clause 9.6.

9.6 If you have returned the Products to me under this clause 9 because they are faulty or mis-described, we will refund the price of a defective Product in full, any applicable delivery charges.

9.7 I will refund you on the credit card or debit card used by you to pay.

9.8 If the Products were delivered to you:

(a) you must return the Products to me as soon as reasonably practicable[. If the Products require collection, I will contact my warehouse team and we will collect the Products from the address to which they were delivered. I will contact you to arrange a suitable time for collection];

(b) unless the Products are faulty or not as described (in this case, see clause 9.6), you will be responsible for the cost of returning the Products to us[ or, where relevant, the cost of my warehouse team collecting the Products from you. I charge [£8.99] for collection of products but I may waver this from time to time;

(c) you have a legal obligation to keep the Products in your possession and to take reasonable care of the Products while they are in your possession.

9.9 Details of your legal right to cancel and an explanation of how to exercise it are provided in the Dispatch Confirmation.

9.10 As a consumer, you will always have legal rights in relation to Products that are faulty or not as described. These legal rights are not affected by the returns policy in this clause 9 or these Terms. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office.

10. Delivery

10.1 Your order will be fulfilled by the estimated delivery date set out in the Dispatch Confirmation, unless there is an Event Outside Our Control. If my warehouse team are unable to meet the estimated delivery date because of an Event Outside Our Control, I will contact you with a revised estimated delivery date.

10.2 Delivery will be completed when we deliver the Products to the address you gave to me.

[If no one is available at your address to take delivery, we will leave you a note that the Products have been returned to my warehouse teams premises, in which case, please contact us to rearrange delivery.]

The Products will be your responsibility from the completion of delivery.

You own the Products once I have received payment in full, including all applicable delivery charges.

11. [International delivery

11.1 My warehouse team only deliver to the UK Mainland only on behalf of www.winesforu.co.uk so please review the information on each product page carefully before ordering Products.


12. [No international delivery

12.1 Unfortunately, we do not deliver to addresses outside the UK.

12.2 You may place an order for Products from outside the UK, but this order must be for delivery to an address in the UK.]

13. Price of products and delivery charges

13.1 The prices of the Products will be as quoted on my site from time to time. I [take all reasonable care to ensure OR use my best efforts to ensure] that the prices of Products are correct at the time when the relevant information was entered onto the system. However if I discover an error in the price of Product(s) you ordered, please see clause 1.1 for what happens in this event.

13.2 Prices for my Products may change from time to time, but changes will not affect any order which I have confirmed with a Dispatch Confirmation.

13.3 The price of a Product is not currently charged showing VAT.

13.4 The price of a Product does not include delivery charges. Our delivery charges are as quoted on our site from time to time. To check relevant delivery charges, please refer to our Delivery Charges page. Delivery charges will be calculated once you enter your shipping address and will be displayed before you finalize your order.

(a)

My site contains a large number of Products. It is always possible that, despite my [reasonable efforts OR best efforts], some of the Products on my site may be incorrectly priced. If I discover an error in the price of the Products you have ordered I will inform you [in writing via email] to inform you of this error and I will give you the option of continuing to purchase the Product at the correct price or cancelling your order. I will not process your order until I have your instructions. If I are unable to contact you using the contact details you provided during the order process, I will treat the order as cancelled and notify you in writing via email. Please note that if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, I do not have to provide the Products to you at the incorrect (lower) price.

14. How to pay

14.1 You can only pay for Products using a debit card or credit card. We accept the following cards: [Visa Debit, Visa, Mastercard or any cards excepted via Paypal].

14.2 Payment for the Products and all applicable delivery charges is in advance.


15.1 I will not be liable or responsible for any failure to perform, or delay in performance of, any of my obligations under a Contract that is caused by an Event Outside my Control. An Event Outside my Control is defined below in clause 15.2.

15.2 An Event Outside Our Control means any act or event beyond my reasonable control[, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks [or impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport].

15.3 If an Event Outside my Control takes place that affects the performance of our obligations under a Contract:

(a) I will contact you as soon as reasonably possible to notify you; and

(b) My obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.

20. Communications between us

16.1 When I refer, in these Terms, to "in writing", this will include e-mail.

16.2 If you are a consumer:

(a) To cancel a Contract in accordance with your legal right to do so as set out in clause 9, [you must contact me in writing by sending an e-mail to [nick@winesforu.co.uk]. You may wish to keep a copy of your cancellation notification for your own records. If you send us your cancellation notice by e-mail, then your cancellation is effective from the
date you sent me the e-mail.

(b) If you wish to contact us in writing for any other reason, you can send this to us by e-mail or you can always contact me using our Customer Services telephone line.

16.3 If I have to contact you or give you notice in writing, I will do so by e-mail or by pre-paid post to the address you provide to me in your order.

16.4 If you are a business, please note that any notice given by you to me, or by me to you, will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail

address of the addressee. The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.

21. Other important terms

17.1 I may transfer my rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms.

17.2 You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.

17.3 This contract is between you and me. No other person shall have any rights to enforce any of its terms.

17.4 Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

17.5 If I fail to insist that you perform any of your obligations under these Terms, or if I do not enforce our rights against you, or if I delay in doing so, that will not mean that I have waived our rights against you and will not mean that you do not have to comply with those obligations. If I do waive a default by you, I will only do so in writing, and that will not mean that I will automatically waive any later default by you.

17.6 If you are a consumer, please note that these Terms are governed by English law. This means a Contract for the purchase of Products through my site and any dispute or claim arising out of or in connection with it will be governed by English law. You and I both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Scotland, you may also bring proceedings in Scotland.

17.7 If you are a business, these Terms are governed by English law. This means that a Contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), will be governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

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